topic Re: Offline problem - Android 6.0 - Beta 5.0.0.954 in Android

Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 02:30:34 GMT

-LG G4

-32gb int. storage

-32gb ext. storage

-Android 6.0

-Spotify beta 5.0.0.954

Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.

When I was listening to something,even if was in shuffle or not and on offline mode, I was only able to play offline song, nothing else.

But since friday, last week, when i'm on offline mode and doing the same thing describe at the beginning, i get all my undownloaded songs when shuffle is not selected. I never really touched it before but since friday, i seem like a problem.

I reinstalled everything and installed the beta app to be up to date.

I only have 1396 song in my library.

I got 2 phone and one computer connected for my spotify account.

excuse my english, i'm a frenchie 😉

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

Daniel — Tue, 29 Mar 2016 08:20:28 GMT

If you are on the beta please can you post feedback/issues in the dedicated Android beta forum.

This is for the stable release only.

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 14:30:45 GMT

I can't find the beta forum ...

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 14:32:06 GMT

and I went for the latest version to see if the problem was still there. I was using the stable version ( 4.9 i think )

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

Daniel — Tue, 29 Mar 2016 14:48:28 GMT

How did you get the beta? Are you on the beta release group for distribution via Google Play or did you find it on the INternet?

If you found it on the internet then the installation cannot be supported as it could be a modified version of the app. It is recommended you uninstall and then re-install from the Play Store to ensure you have an official version of the application.

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 14:52:58 GMT

the internet ... but I did the switch with the play store version ( 4.9 ) and the problem is still there. In my "song" sub-menu, the only way to listen to my offline music without getting interrupted by my unselected song ( undownloaded ) are by shuffle play. It's the first time I notice this problem. Never had this before.

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 15:28:13 GMT

now, with 4.9, i can't even access my song ...

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

Daniel — Tue, 29 Mar 2016 15:42:13 GMT

Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 16:26:54 GMT

I did a clean install and the problem is still there.
The problem/bug is when i start a song, by selecting it in the "song" folder, when i'm on offline model. When the song is done, it goes to the next one even if its a unplayable song ( i did not dowload it to offline mode )
My data is off, my wifi is off too
Since i got my new phone, a lg g4, this problem started.
I'm on android 6.0 and spotify 4.9

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 18:24:22 GMT

Re: Offline problem - Android 6.0 - Beta 5.0.0.954

marccharby — Tue, 29 Mar 2016 18:25:02 GMT

it sound like the app is trying to stream my online music when im offline