topic Re: Tracks stop playing. in Android

Tracks stop playing.

Scbeardsley — Mon, 28 Mar 2016 22:07:46 GMT

Ive been a premium user for a couple years now I've had this problem for a few weeks now.
I will play a track from anywhere (playlist, radio, album, etc.) the song will finish and change to the next track but wont play. The time slider continues to move but no sound comes out. The song will only play if I hit the back button or skip to the next song. The issues persists regardless if songs are downloaded, offline or streamed over wifi/4g
I've tried the clean install.
I've wiped my sd card
Android version 4.3
Spotify version 4.9.0.992

Re: Tracks stop playing.

Daniel — Tue, 29 Mar 2016 08:19:07 GMT

Hi there, this issue has been reported and is fixed in the beta. Hopefully a release to the stable channel is imminent.

Re: Tracks stop playing.

Scbeardsley — Tue, 29 Mar 2016 19:52:22 GMT

For what beta? In the meantime I'm supposed to continue paying for a premium subscription?

Re: Tracks stop playing.

ans72282 — Tue, 29 Mar 2016 21:02:03 GMT

I have an android note 2 and I have been having this same problem. I have uninstalled and reinstalled, changed my settings and nothing works. Please fix this, we do not want to pay for something that doesn't work.

Re: Tracks stop playing.

sengir123 — Thu, 31 Mar 2016 11:22:27 GMT

When is this new update supposed to be released, I'm quite annoyed that spotify does nothing to fix this problem for users and that you can't even contact them directly about it.

Re: Tracks stop playing.

1129731429 — Thu, 31 Mar 2016 17:51:41 GMT

Same here. Have a Galaxy Tab 2. Spotify has always worked, but not anymore!!! NO SOUND AND TRACKS KEEPS PLAYING!! Please fix IT.

Re: Tracks stop playing.

1129731429 — Thu, 31 Mar 2016 19:20:53 GMT

Just updated Spotify and f now I've played 30-35 songs in a row! No problems so far! Thanks f fixing it👍🏼