topic Can't acces on Playlist in Android

Can't acces on Playlist

Konni_W — Wed, 06 Apr 2016 21:06:38 GMT

Hey guys,
Since today i can't Access on two of more than ten playlists, but this morning i had could. Now i don't know which Songs were in these and can't restore them. What can i do to get them back?
When i want to open the playlist spotify is saying: this playlist doesn't be available.
Much thanks vor help

Re: Can't acces on Playlist

osornios — Wed, 06 Apr 2016 21:18:00 GMT

Hello @Konni_W

I don't understand very well. Did you delete the playlists yourself? Did you delete songs in your playlists too? Are they colaborative playlists?

Re: Can't acces on Playlist

SuperWisdom — Wed, 06 Apr 2016 21:30:45 GMT

Hey @Konni_W,

Really sorry to hear that you have lost some songs within your playlist(s).

Just to keep you up to date, sometimes songs/albums/artists will disappear without notice from the music catalogue.

One of these reasons could be to do with the licence agreement that the artist/record label has with Spotify, it might of changed or expired. Another reason could be a technical problem or the Artist themselves have requested Spotify to remove their content.

If you head over to your Account Overview and look on "Recover Playlists" you might be able to recover anything which might of gotten lost along it's way.

If you remember a song which has gone "walkies" let me know and i will search for it myself to see if it is a technical glitch or if it has indeed been removed for everyone.

Let me know if i can help further! 🙂

Re: Can't acces on Playlist

Konni_W — Thu, 07 Apr 2016 18:03:45 GMT

I'm really thankfull ans i gave u a Kudo!:)
I think it was a technical problem because i uninstall spotify and install again. Now i can acces on my playlists. Maybe spotify uninstall the file of my playlist.. whatever. Thank u!