topic Re: Spotify is logging in Android

Spotify is logging

Vier1974 — Sun, 17 Apr 2016 08:28:19 GMT

I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?

Daniel — Sun, 17 Apr 2016 08:29:45 GMT

What device is it? Samsung?

If so disable the power saving feature in the phone settings.

Vier1974 — Sun, 17 Apr 2016 08:39:13 GMT

Yes its Samsung. Thank you ☺ we will try that

Vier1974 — Sun, 17 Apr 2016 08:59:21 GMT

Well he tried that and have also reinstalled it but nothing works....

Vier1974 — Sun, 17 Apr 2016 10:14:05 GMT

And its only When he plays offline

Daniel — Sun, 17 Apr 2016 10:35:08 GMT

You say it's only when playing offline. I assume you have downloaded tracks saved for offline listening with which you are trying?

Vier1974 — Sun, 17 Apr 2016 10:44:03 GMT

Yes, this has worked for as many years that we have used spotify but on friday this problems began. ..