topic Re: Song not avalible in Android

Song not avalible

Kathy_ — Thu, 21 Apr 2016 07:46:24 GMT

I can't listen tog songs that's not in mycket playlist! The massage "song is not avalible" keeps popping up! What's wrong :(?

Re: Song not avalible

Daniel — Thu, 21 Apr 2016 12:04:02 GMT

Please read the support topic here for assistance setting up local file sync: Listen to local files

Make sure that you are on the same WiFi network and Windows & third party firewalls are configured to allow the Spotify connection through.

Another point to note is that sometimes if a track is stored locally & is also available to stream then when you sync to your device it will automatically use the Spotify streaming version but the data from your playlist. If for some reason the metadata such as track length differs this can cause conflict and break the track. In this instance you are best off removing the local file from your playlist on the desktop and adding the track from the Spotify server then re-sync. This should fix this issue.

Re: Song not avalible

girliegurl_82 — Fri, 22 Apr 2016 15:23:15 GMT

I've been having the same problem since I switched from the Galaxy S6 Edge to the S7 Edge. I cannot play any album or playlist. Everytime I try it says "Song not available". This is very frustrating since I use spotify a lot for the gym, in the car, etc. Plus I pay for the premium. I've uninstalled the app and re installed and it keeps doing the same thing. Im to the point where I'm debating if I should just cancel service.