https://community.spotify.com/t5/Android/Android-marshmello/m-p/1337120#M58737 Issues with Spotify logging me off several times a day and resets my settings to factory settings every time logged off. Also lose my songs I downloaded. It's iriatating.<BR /> Sun, 01 May 2016 21:23:29 GMT Tommytough 2016-05-01T21:23:29Z https://community.spotify.com/t5/Android/Android-marshmello/m-p/1337120#M58737 Issues with Spotify logging me off several times a day and resets my settings to factory settings every time logged off. Also lose my songs I downloaded. It's iriatating.<BR /> Sun, 01 May 2016 21:23:29 GMT https://community.spotify.com/t5/Android/Android-marshmello/m-p/1337120#M58737 Tommytough 2016-05-01T21:23:29Z https://community.spotify.com/t5/Android/Android-marshmello/m-p/1337124#M58738 <P>Hello <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/5269001">@Tommytough</a>&nbsp;&amp; welcome to the Community!</P> <P>Have you tried a clean reinstallation?</P> <P>&nbsp;</P> <P>Please follow these steps:</P> <P>&nbsp;</P> <OL> <LI>From the home screen, tap <STRONG>Settings </STRONG>&gt;<STRONG> Apps</STRONG>.</LI> <LI>Find <STRONG>Spotify</STRONG> in your list of apps.</LI> <LI>If you're able to, tap <STRONG>Clear Data</STRONG> and <STRONG>Clear Cache.</STRONG></LI> <LI>Tap<STRONG> Uninstall&nbsp;</STRONG>to remove the app.</LI> <LI>Turn your device off and then back on.</LI> <LI>Open <STRONG>Google Play</STRONG> then search for and install the <STRONG>Spotify Music</STRONG> app.</LI> </OL> <P>Let mw know if&nbsp;this helps! ♫</P> Sun, 01 May 2016 21:28:52 GMT https://community.spotify.com/t5/Android/Android-marshmello/m-p/1337124#M58738 DasPeter 2016-05-01T21:28:52Z