topic Re: Incomplete playback in Android

Incomplete playback

MikeAych — Tue, 10 May 2016 21:38:37 GMT

I have found that downloading songs in Spotify (version 5.2.0.885) onto my Samsung 64GB microSDXC in my Galaxy S5 results in incomplete playback; the songs will stop playing before the end of the track and the transport will not move any further. If I restart the song from an earlier point it will playback instantly. So spotify knows how long the song is, tells me I've downloaded it but won't play the whole song.

Any one got any ideas what's going on here?

Re: Incomplete playback

user-removed — Tue, 10 May 2016 22:19:00 GMT

Have you tried a complete clean reinstallation to clean out all of your cache?

Re: Incomplete playback

MikeAych — Wed, 11 May 2016 10:12:05 GMT

No but I shall give that a go when I get a spare moment to see if it sorts it out. Cheers for the suggestion and ill let you know how it goes ☺

Re: Incomplete playback

Daniel — Wed, 11 May 2016 11:45:51 GMT

Also make sure to read the below:

https://community.spotify.com/t5/Help-Android/PSA-Samsung-users-please-read/td-p/1334731

Re: Incomplete playback

MikeAych — Wed, 11 May 2016 17:03:20 GMT

Cheers guys a combination of both your suggestions appears to have sorted the problem. A clean install of spotify, followed by a format of the sd card, followed by disabling power optimisation option for the spotify app seems to have sorted it.

I'll let you know if anything changes.

Cheers!!!