topic Re: Spotify Skipping Like Scratched CD in Android

Spotify Skipping Like Scratched CD

Gunner_1886 — Sun, 08 May 2016 14:56:52 GMT

I have been using Spotify Premium for over a year now with no problems until recently. In the last week or so it has started skipping like a Scratched CD and I can't seem to fix it.

I am playing from my phone (Sony Xperia Z3 Compact) and the issue still occurs even with downloaded content. For the £10 a month I am paying I am not impressed! Can anyone help?

Re: Spotify Skipping Like Scratched CD

Rockzsk — Sun, 08 May 2016 20:06:48 GMT

Same phone. Same issue since marshmallow update? Unplayable really... Then i try on my ps4 and literally can't even get songs to play.

When being a sony fanboy hurts 😞

Re: Spotify Skipping Like Scratched CD

Rockzsk — Sun, 08 May 2016 20:07:26 GMT

*sony xperia z3 (not compact)

Re: Spotify Skipping Like Scratched CD

Daniel — Mon, 09 May 2016 11:53:13 GMT

Can you try a different quality setting? Also disable any EQ and see if that helps.

Re: Spotify Skipping Like Scratched CD

Gunner_1886 — Mon, 09 May 2016 17:37:38 GMT

Tried with all EQ off and quality set to normal. Same problem. Seemed
to work fine until I woke up my phone from sleep mode...

Re: Spotify Skipping Like Scratched CD

Rockzsk — Mon, 09 May 2016 18:11:57 GMT

Tried all of that. It's definitely due to marshmallow update on Android IMO.

Re: Spotify Skipping Like Scratched CD

Pompeyboy87uk — Tue, 10 May 2016 20:21:20 GMT

Mine does this but only when connected to bluetooth. It pauses several times until it has to catch up then it fast forwards the song. This happens to every song! It's fine when listening with headphones (wired) ect.. Just bluetooth. Needs a fix asap!

Re: Spotify Skipping Like Scratched CD

Rockzsk — Wed, 11 May 2016 07:35:36 GMT

Yep Bluetooth soundbar since marshmallow update has been unbearable

Re: Spotify Skipping Like Scratched CD

Gunner_1886 — Thu, 12 May 2016 16:32:47 GMT

Yep - bluetooth seems to be the issue for me too. Going to try unpairing
the bluetooth speakers and then starting from scratch. Will let you know
how I get on.

Re: Spotify Skipping Like Scratched CD

Gunner_1886 — Thu, 12 May 2016 16:32:47 GMT

Yep - bluetooth seems to be the issue for me too. Going to try unpairing
the bluetooth speakers and then starting from scratch. Will let you know
how I get on.

Re: Spotify Skipping Like Scratched CD

Gunner_1886 — Thu, 12 May 2016 16:46:30 GMT

Hooray! Seems to have worked for me! Have listened to 5/6 tracks without issue. Go forth and unpair! (then re-pair...)

Re: Spotify Skipping Like Scratched CD

Gunner_1886 — Thu, 12 May 2016 17:14:57 GMT

Scrap that! Still not working... 😞

Re: Spotify Skipping Like Scratched CD

Lanegan — Fri, 13 May 2016 23:48:41 GMT

Had exactly the same problem since the update on my Sony Z3 to version 6.0.1. Updated to the latest version of Spotify thinking this would solve it, but no. Uninstalled Spotify, re-installed, downloaded over 3000 songs again and still the same issue. Works fine via wifi and headphones but not Bluetooth. It's like i'm listening to thousands of scratched vinyl records!!! Please Spotify, let's get this sorted!!!

Re: Spotify Skipping Like Scratched CD

Joe — Sat, 14 May 2016 14:03:54 GMT

Oops, hit the wrong button 😞

A quick google search indicates that bluetooth issues with the Z3 seem pretty common so it may be more a Sony problem than anythng to do with Spotify. One thing you could try is to use another app with bluetooth to see if you get the same issue. If you do, head for Sony support.

Re: Spotify Skipping Like Scratched CD

Lanegan — Sat, 14 May 2016 18:48:53 GMT

Up until now and I've had the phone for 17 months I've never even had any kind of problem with the Z3, let alone Bluetooth. Tried it with different apps and seems fine. Usef the internal music player through my speakers and no issues whatsoever. Used the movie player through the speakers but again no issue. The only issue via Bluetooth appears to be with Spotify and nothing else.