topic Re: Can't delete offline songs in Android

Can't delete offline songs

Kompart23 — Fri, 20 May 2016 07:47:52 GMT

Hi guys,

This is a 2 part problem

1. For some reason when I save an album it automatically starts to download.

2. When I toggle the download button on and off the songs never get deleted. I know this because the songs will still have the green icon in front of them and also when i put the phone on airplane mode i can still listen to these songs. Its been like this for months now.

Does anyone know how to fix this? I've added a screenshot as a visual aid.

Re: Can't delete offline songs

Daniel — Fri, 20 May 2016 08:02:16 GMT

First check that the 'Download' toggle isn't switched on in 'My Music - Songs'.

As for the non-deletion of files, this is something the developers are aware of. Currently the cache is only deleted when the storage capacity reaches 10% free space. This is an issue I've highlighted and I believe they have it on the roadmap to correct at some point.

Re: Can't delete offline songs

Kompart23 — Fri, 20 May 2016 08:09:17 GMT

Wow, the download toggle was switched on for my songs! Thanks so much for
this, the green icon has dissapeared for a lot of the songs! I will watch
to see if the amount of free space becomes more on my phone! thanks 🙂