topic Re: Spotify CLOSES randomly when using other Apps in Android

Spotify CLOSES randomly when using other Apps

Mariliasc — Tue, 24 May 2016 15:01:43 GMT

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open it again and look for the song I was listening to. It happens repeatedly and has been so annoying! ! Can't listen to any playlist anymore while surfing on the web through my phone. By the way, it stopped more than 3 times only while I was looking for help here.

I thought it was a problem with the version of the apps, but even after updating them, the problem persists.

I'm not paying monthly to not be able to listen to my songs 🙂

Really hope I/we can solve this as soon as possible!

Re: Spotify CLOSES randomly when using other Apps

Daniel — Tue, 24 May 2016 15:26:22 GMT

What device? Samsung possibly???

If so, please see this thread: https://community.spotify.com/t5/Help-Android/PSA-Samsung-users-please-read/td-p/1334731

Re: Spotify CLOSES randomly when using other Apps

leocalixto06 — Tue, 24 May 2016 17:18:16 GMT

Got the same thing. Moto E 2015. Happens when I'm using it with Waze.

I'm about to cancel my premium subscription.

Yes, I've tried every single Android troubleshooting guide.

Re: Spotify CLOSES randomly when using other Apps

Nairacax — Wed, 25 May 2016 12:26:39 GMT

Doing same to me on Xiaomi Redmi Note. Whenever i minimalize the app it closes itself in max 5 mins doesn't matter what am i doing..

If you got any ideas feel free to share 🙂

Re: Spotify CLOSES randomly when using other Apps

Mariliasc — Wed, 25 May 2016 12:47:57 GMT

My mobile is a LG K10.
Well, yesterday I turned my phone off and turned on again, than I updated
the system. After that I didn't use the app while doing other things on my
phone, so I cant tell if the problem is over.
But I gave a try and Spotify didnt close when I opened facebook or chrome
or whatever.

Restart and update may be the solution hehehe. If anything else happens
I'll let u know.

Thanks for all.