topic Re: Internal Error in Android

Internal Error

Daniel007 — Fri, 24 Jun 2016 18:56:37 GMT

Hi there-

Trying to lauch the app on an android today, I get the error message: "An internal error has occured. This can be caused by a lack of network connectivity. Please make sure you have a good network connection." The only option is exiting the app, there is no prompt for offline mode, and I don't have trouble getting online in any other app. I have a strong wifi connection, and I tried re-installing the app, restarting my phone, etc. This is the first time I've seen an error like this. Any ideas?

Re: Internal Error

Daniel007 — Fri, 24 Jun 2016 20:17:47 GMT

Update: fixed by uninstalling the app, removing the SD card, turning off/turning on the phone, and re-installing the app via GooglePlay.

Re: Internal Error

lia7 — Mon, 25 Jul 2016 01:55:59 GMT

Hey, am haveing the same problem and I tried out what you did. Still haveing problems. Was there anything alse you did?

Re: Internal Error

Cwilk — Mon, 06 Feb 2017 01:58:54 GMT

I'm having the same issue. It started a couple days ago...I'm a premium member. If I try to load the app on my Android it states there is an internal error and then my phone freezes. I never had this issue before.