Bug problem

Dennaum — Tue, 28 Jun 2016 10:59:21 GMT

Hi! I'm getting some problems using spotify:
When I play my music on android, often after two or three songs it suddenly stops playing.

1. I open the program

2. then I played music offline or online (it can be from a specific playlist or from the root playlist)

3. after two or three songs it stops playing and just return after reopening the app.

EDIT

4. Since the error, my app continues plaiyng music after I unplug headphones

5. When the error happens, I cant open a music, cant explore the music, nor open settings, the app works but it doesn't make actions.

I already restart the phone, reinstalled the program, erased the cache, updated the app, changed the settings, gone offline, online, changed the music fade time, but nothing worked since now.

Mobile: Moto Maxx (Motorola XT1225 - android 5.0.2)

App version: spotify 5.6.0.701

Spotify: Family Premium

I attach three screenshots showing the issue.

I don't want to stop using spotify, please help me, guys, thanks.

topic Bug problem in Android

Bug problem