https://community.spotify.com/t5/Android/Spotify-Freezing/m-p/1392483#M62098 Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix. Tue, 12 Jul 2016 11:44:09 GMT user-removed 2016-07-12T11:44:09Z https://community.spotify.com/t5/Android/Spotify-Freezing/m-p/1392483#M62098 Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix. Tue, 12 Jul 2016 11:44:09 GMT https://community.spotify.com/t5/Android/Spotify-Freezing/m-p/1392483#M62098 user-removed 2016-07-12T11:44:09Z https://community.spotify.com/t5/Android/Spotify-Freezing/m-p/1392975#M62117 <P>@user-removed</P> <P>&nbsp;</P> <P>What device are you using?</P> <P>&nbsp;</P> <P>Looks like you may need a clean install, which means deleting everything Spotify has created in your phone:</P> <P>&nbsp;</P> <P>1. Uninstall the app from phone by going to 'Settings' -&gt; 'Apps' then scroll to the Spotify app and tap on it. Once loaded press 'Uninstall'.<BR clear="none" />2. Using a <A href="http://bit.ly/29KVw" target="_blank" shape="rect">file manager</A>&nbsp;make sure that the below folders are deleted if they still exist:</P> <P>&nbsp;</P> <DIV> <DIV style="display: block;"> <UL> <LI><SPAN style="line-height: 15px;">/emulated/0/Android/data/com.spotify.music</SPAN></LI> <LI>/ext_sd/Android/data/com.spotify.music</LI> <LI><EM>/<SPAN>sdcard1/</SPAN>Android/data/com.spotify.music</EM></LI> <LI><EM>/data/media/0/Android/data/com.spotify.music</EM></LI> </UL> </DIV> </DIV> <P>You will lose all preferences &amp; offline playlists in doing this.</P> Tue, 12 Jul 2016 22:05:13 GMT https://community.spotify.com/t5/Android/Spotify-Freezing/m-p/1392975#M62117 osornios 2016-07-12T22:05:13Z https://community.spotify.com/t5/Android/Spotify-Freezing/m-p/1393088#M62123 I Already cleaned my entire phone out with that as well as other trash or files could it be that I'm playing the playlist on my phone to long Wed, 13 Jul 2016 01:55:34 GMT https://community.spotify.com/t5/Android/Spotify-Freezing/m-p/1393088#M62123 user-removed 2016-07-13T01:55:34Z