topic Re: 3 devices problem in Android

3 devices problem

josie0910 — Tue, 19 Jul 2016 10:48:54 GMT

Spotify keeps telling me that I have reached the maximum number of devices (3) and consequently deletes all of my downloaded songs, I don't have it on any other devices - help???

Re: 3 devices problem

tomasrex — Tue, 19 Jul 2016 11:13:32 GMT

Hello. Have you checked this page? Maybe that will help?

Re: 3 devices problem

josie0910 — Tue, 19 Jul 2016 11:18:36 GMT

I have thanks, I checked a few days ago and it had the same device listed three times (my phone) so I removed two of them yet it's still coming up with the message whenever I download songs...

Re: 3 devices problem

tomasrex — Tue, 19 Jul 2016 11:22:23 GMT

That's wierd. Maybe you can try re-installing the app?

Re: 3 devices problem

WoeiYau — Fri, 22 Jul 2016 07:20:34 GMT

I experienced the same problem too despite removing all the offline devices from my account. Please help ;-(

Re: 3 devices problem

Joe — Fri, 22 Jul 2016 10:42:46 GMT

Re: 3 devices problem

WoeiYau — Fri, 22 Jul 2016 15:36:30 GMT

Nope. I just have a non-family premium account. My phone (XiaoMi) used to
have this problem but now it seemed to transfer to my tablet 🤔

Re: 3 devices problem

Joe — Fri, 22 Jul 2016 16:01:32 GMT

Hmmm........if removing all devices didn't do the trick, probably best to get in touch with them using the contact form. Good luck.