topic Re: Force Stop ruined everything! in Android

Force Stop ruined everything!

erin04stacey — Thu, 11 Aug 2016 14:08:52 GMT

I chose to force stop the app like an idiot and ever since songs are delayed (some don't start at all) and playback stutters the whole time. I don't want to deactivate, I love my Spotify!!! 😢 I reset app preferences, did a clean reinstallation and even tried setting up a new profile.

Re: Force Stop ruined everything!

Bonsai — Thu, 11 Aug 2016 14:26:01 GMT

Heya,

Try uninstalling spotify and removing all files associated with the app.

You can do this by:

1. open your file explorer of choice.

2. go to: sd-card, android, data,

3. there find the map called: com.spotify.music and delete it

4. then go to device storage, android, data,

5. there also find the map called: com.spotify.music and delete it too.

After that install the app again and it should work.

Let me know if you need any more help.

Re: Force Stop ruined everything!

erin04stacey — Thu, 11 Aug 2016 17:15:50 GMT

Still doing the same thing.