topic Re: HELP! My Music Stops Playing in Android

HELP! My Music Stops Playing

garrison_m991 — Wed, 24 Aug 2016 03:05:26 GMT

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundcloud. Any help? Thank You 😄

Re: HELP! My Music Stops Playing

Dreadlord — Wed, 24 Aug 2016 08:53:38 GMT

Hey @garrison_m991,

Are you connected via cellular network or wi-fi?

If you are using cellular the songs buffering may be very slow and this can cause "random" interruptions : )

Re: HELP! My Music Stops Playing

garrison_m991 — Thu, 25 Aug 2016 03:36:06 GMT

Both

Re: HELP! My Music Stops Playing

Joe — Thu, 25 Aug 2016 09:20:28 GMT

Hey, did you check your power settings as described in the post https://community.spotify.com/t5/Android/PSA-Samsung-users-please-read/td-p/1334731/jump-to/first-unread-message ?

Re: HELP! My Music Stops Playing

garrison_m991 — Fri, 26 Aug 2016 04:34:25 GMT

I will try this. Thank you