topic Re: Deleting Cache and Data files in Android

Deleting Cache and Data files

silverxjohn — Thu, 18 Aug 2016 08:39:01 GMT

I tried to delete the data files but it keeps returning. Just so we're clear, I initially attempt to uninstall the app. I can't even format my sd card heck, can't even use it, it turns my sd card to write-protect. Thank you. Really.

Re: Deleting Cache and Data files

Alejandar — Sat, 27 Aug 2016 02:20:23 GMT

Hey @silverxjohn, welcome to the Spotify Community!

To start, can you let us know what device, operating system, and version of Spotify you're using?

Also, have you tried reinstalling the app by following these exact steps?

Keep us posted and have a nice day 🙂