topic Re: Spotify Daily Mix Issue in Android

Spotify Daily Mix Issue

deApollo — Tue, 28 Jun 2016 02:59:43 GMT

Hi all,

I've been having an issue with my daily mix on android for a while now. Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. This same error happens no matter how many times I try to view the playlist. I have tried reinstalling the spotify app multiple times but that has not worked. I have all tried clearing the app cache using the button in the settings menu. The daily mix feature used to work for me for a while but then just stopped. I can't remember what version I was on then.

Some background, I have an S6 edge running Android 6.0.1 (non-rooted). I am running the spotify app version 5.6.0.701. I have Spotify Premium.

I hope you guys can give me a hand!

deApollo

Re: Spotify Daily Mix Issue

osornios — Tue, 28 Jun 2016 04:29:39 GMT

@deApollo

Looks like you may need a clean install, which means deleting everything Spotify has created in your phone:

1. Uninstall the app from phone by going to 'Settings' -> 'Apps' then scroll to the Spotify app and tap on it. Once loaded press 'Uninstall'.
2. Using a file manager make sure that the below folders are deleted if they still exist:

/emulated/0/Android/data/com.spotify.music
/ext_sd/Android/data/com.spotify.music
/sdcard1/Android/data/com.spotify.music
/data/media/0/Android/data/com.spotify.music

You will lose all preferences & offline playlists in doing this.

Re: Spotify Daily Mix Issue

deApollo — Tue, 28 Jun 2016 13:58:30 GMT

Hi,

I've tried what you suggested and still no dice.

deApollo

Re: Spotify Daily Mix Issue

osornios — Tue, 28 Jun 2016 17:48:08 GMT

@deApollo

Does it play ok in other devices?

Re: Spotify Daily Mix Issue

deApollo — Tue, 28 Jun 2016 23:21:08 GMT

Hi,

Yeah I just tested on my iPad, seems to work fine there. Just broken on my phone. I even tried plugging it into my computer and doing a search for spotify after I uninstalled it which didn't find anything. The issue persisted though.

deApollo

Re: Spotify Daily Mix Issue

deApollo — Wed, 29 Jun 2016 22:31:03 GMT

Any ideas anyone?

Re: Spotify Daily Mix Issue

CChap — Tue, 09 Aug 2016 13:12:05 GMT

I'm having issues with this too. I just noticed the "Your Daily Mix" in the "Browse" section of the iPhone Spotify app today. When I click on it, I get "An error occurred." The TRY AGAIN button just refreshes the error.

Re: Spotify Daily Mix Issue

CChap — Tue, 13 Sep 2016 12:00:33 GMT

Any update on this? I am still having this problem on my iPhone 6.

Re: Spotify Daily Mix Issue

Baggyant — Wed, 14 Sep 2016 14:56:48 GMT

I have the same issue - recently moved from Android tablet to Ipad and comes up with try again error. The daily mix on the android still works however

Re: Spotify Daily Mix Issue

Slates71-gb — Mon, 19 Sep 2016 20:05:48 GMT

How have you managed to get the daily mix onto the Android app? I can only see it on my ipad, I assumed it was Apple only..... Do you still have it on Android?

Re: Spotify Daily Mix Issue

Joe — Mon, 19 Sep 2016 20:08:43 GMT

There's been no announcement about this feature so I guess it;s still being tested on selected users/devices.