topic Re: Account logs me out in Android

Account logs me out

CarlaJane7 — Sat, 24 Sep 2016 06:02:00 GMT

I have 3 sim cards as i travel alot. Whenever i switch my SimCard my spitify logs me out and it only allows me to re log in whenever i am in New Zealand only. How can i fix this??

Re: Account logs me out

Joe — Sat, 24 Sep 2016 09:45:59 GMT

Are you using spotify free and switching sims when you arrive in another country? Is spotify available in the new country?

Re: Account logs me out

CarlaJane7 — Sun, 25 Sep 2016 01:26:32 GMT

Yes im using spotify free. I want to use premium however i dont want to oay if it wont work when i switch sims. Its not available in dubai where i live however everybody has it is dubai as they sign in abroad first. Hence why i signed in originally from Auckland. But now mine only works in Auckland

Re: Account logs me out

Daniel — Sun, 25 Sep 2016 16:48:42 GMT

You can only use Spotify abroad on a free account for 14 days. After that you must subscribe to premium to continue learning to your music.

Please see the support topic below for information on using Spotify abroad.

https://support.spotify.com/uk/account_payment_help/account_settings/travel-with-spotify/