topic Re: Albums saved to library not loading in Android

Albums saved to library not loading

daniel165 — Thu, 29 Sep 2016 21:40:53 GMT

I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging out and in/reinstalling app helps temporary then it happens again. I factory reseted my phone but the issue is still here. I asked your support on Twitter, they cleared some data from your end but no luck in resolving this problem. Any tips?

Re: Albums saved to library not loading

klogirema — Fri, 30 Sep 2016 18:45:15 GMT

Same here.

Device - OnePlus 2
System - Android 6.0.1 Oxygen os 3.1.0
Spotify 6.2.0.1028 armV7
Spotify premium

Problem exists both offline and online. Only playlists open. Albums and artists keep loading on and on.

Workaround(works only for albums) - longpress album you want to listen and add it to the playing queue

Re: Albums saved to library not loading

CBYoung — Fri, 30 Sep 2016 18:53:33 GMT

Also having this problem on an LG G5

Re: Albums saved to library not loading

Joe — Fri, 30 Sep 2016 18:58:05 GMT

Can you try a clean reinstall following all the steps in the first part of this post.

Re: Albums saved to library not loading

Kevinborchert — Tue, 04 Oct 2016 02:56:02 GMT

Does not work to reinstall, just happened for second time after a week of reinstalling.

Re: Albums saved to library not loading

daniel165 — Tue, 04 Oct 2016 09:41:23 GMT

I rolled back to the older app version and it works just fine. Waiting for the fix.