topic Offline doesnt work. Spotify crashed. in Android

Offline doesnt work. Spotify crashed.

dieselharley — Sat, 08 Oct 2016 07:04:07 GMT

When i go offline and i want to choose a playlist, Spotify crashed. All the numbers are downloaded in de the playlist. Please can someone help me? I have reinstal Spotify and i have the last updates from my Samsung S6 Edge.

Re: Offline doesnt work. Spotify crashed.

Joe — Sat, 08 Oct 2016 07:20:14 GMT

Hey, can you please let me know your operating system version and your spotify version (from spotify settings), thanks.

Re: Offline doesnt work. Spotify crashed.

dieselharley — Sat, 08 Oct 2016 07:41:32 GMT

Thanks for reply. Spotify version 6.2.0.1028 arm V7. Android version 6.0.1.

Re: Offline doesnt work. Spotify crashed.

Joe — Sat, 08 Oct 2016 07:49:20 GMT

Could you update spotify from Play and see if it solves the issue?

Re: Offline doesnt work. Spotify crashed.

dieselharley — Sat, 08 Oct 2016 10:20:46 GMT

I cant update spotify. I see no updates.
Gr Adri

Re: Offline doesnt work. Spotify crashed.

Joe — Sat, 08 Oct 2016 10:32:39 GMT

Hmm.....maybe it's still to be made available in your country but the new version 6.3.0.882 fixed this for me.

Re: Offline doesnt work. Spotify crashed.

dieselharley — Sat, 08 Oct 2016 10:34:26 GMT

Thanks for help its solved. I logged out from spotify and restart my phone and logged in Spotify. Now it works. Greetz Adri