topic Android Spotify Problems After Installing Amazon Echo Alexa App in Android

Android Spotify Problems After Installing Amazon Echo Alexa App

user-removed — Mon, 10 Oct 2016 19:45:23 GMT

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically

I have a family account and initially setup Amazon Echo using my main (Ian) Spotify account successfully.

BUT because my mobile app got interrupted when my family used Echo at home - I created a new family member (Alexa) to be used on Amazon Echo.

I successfully setup the Echo to use the new account using the Alexa app on my android phone.

The problem is when I now go back to use spotify with my main (Ian) account on my phone - the app crashes EVERY time I re-enter my login name. I have re-installed, re-booted, cleared memory etc.

BUT if I login using my Alexa family login - it works fine.

Obviously this is not what I want as all my playlists are on my main (Ian) account

Re: Android Spotify Problems After Installing Amazon Echo Alexa App

user-removed — Mon, 10 Oct 2016 19:46:25 GMT

I have also tried removing app permission from my Ian account to Alexa.

Re: Android Spotify Problems After Installing Amazon Echo Alexa App

user-removed — Tue, 18 Oct 2016 19:22:21 GMT

So I even reset my phone to factory and re-installed Spotify ... still the same problem!

Spotify support can only suggest I setup a new account and transfer everything across.

#PITA.