topic Re: Memory card in Android

Memory card

samdev87 — Fri, 14 Oct 2016 02:35:38 GMT

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

Re: Memory card

marlonsphere — Fri, 14 Oct 2016 04:52:47 GMT

Hi samdev87. Welcome to the Spotify Community!

Is this the step you are following? In case you can't see the option to save to SD card, please log out of the account, close the app, re-open and then sign in again.

If the issue persists, would you mind sharing what you're seeing?

Let's also make sure you have the latest Spotify app installed on your device.

Thanks,

marlonespi

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Re: Memory card

kirashi — Fri, 14 Oct 2016 23:36:01 GMT

As suggested above, you may be able to solve this by Signing Out of the Spotify App on your phone, or uninstalling it and reinstalling it completely.

Since this is a new SD card, cand you confirm whether or not it shows up under Settings > Device > Storage on your Android phone?

You may need to format the microSD card from that menu as well.

Erik