topic Spotify playing through phonecalls in Android

Spotify playing through phonecalls

Trevor1975 — Sun, 16 Oct 2016 23:35:45 GMT

Hi, I'm using marshmallow 6.02 on a Samsung Galaxy S7. I bought the phone new, and Spotify is a pre-installed default app. I recently had to do a hard reset on my phone restoring it to factory settings. Ever since, when I'm listening to Spotify, and I get a phone call, the music continues to play OVER the phone call. Very annoying! Also, controls from the lock screen have disappeared. I checked, and am not on battery saving mode. I cannot uninstall because it's a default app, but have tried clearing the data, restoring to factory version, and then re-updating etc. No help. Can someone please help!? Thanks

Re: Spotify playing through phonecalls

sakura08 — Tue, 18 Oct 2016 01:22:20 GMT

Hi @Trevor1975

I found the similar experience in this community, please check out the solution here.

Hope it helps.

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P.S. I'm not a Spotify employee

If this post solved your issue - Accept it as a solution.

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Re: Spotify playing through phonecalls

Trevor1975 — Tue, 18 Oct 2016 04:26:57 GMT

Yaay!, it worked! Thanks so much!☺

Re: Spotify playing through phonecalls

sakura08 — Tue, 18 Oct 2016 04:28:33 GMT

I'm glad it worked! Awesome! 🙂