https://community.spotify.com/t5/Android/Local-de-armazenamento/m-p/1479022#M68317 Em meu dispositivo não está aparecendo a opção "Armazenamento" quando vou em configurar. Já tentei reinstalar mas o problema persiste... o que devo fazer? Mon, 24 Oct 2016 02:58:16 GMT JosuéJunior 2016-10-24T02:58:16Z https://community.spotify.com/t5/Android/Local-de-armazenamento/m-p/1479022#M68317 Em meu dispositivo não está aparecendo a opção "Armazenamento" quando vou em configurar. Já tentei reinstalar mas o problema persiste... o que devo fazer? Mon, 24 Oct 2016 02:58:16 GMT https://community.spotify.com/t5/Android/Local-de-armazenamento/m-p/1479022#M68317 JosuéJunior 2016-10-24T02:58:16Z https://community.spotify.com/t5/Android/Local-de-armazenamento/m-p/1481437#M68568 <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Take to DM by asking for username/email address, then get the following info/try the following troubleshooting:\n\nUsername: \nDevice:\nVersion of Android:\nVersion of Spotify:\nDoes the SD card have at least 1GB of free space?:\nDoes removing the SD card, reinstalling the app, then reinserting the SD card help?:\nDo they have another SD card they could try with?:\nAre they willing to try reformatting the SD card (will lose all data)?:\n\nIf none of the above helps, say we're looking into it, snooze for 5 mins and send to L3 with a note, following the above template. \n\nL3 - Add to JIRA. &quot;}" data-sheets-userformat="{&quot;2&quot;:8963,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;11&quot;:4,&quot;12&quot;:0,&quot;16&quot;:10}"><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey! We can help out in English via Twitter, but we also have [LANGUAGE] support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/ /&quot;}" data-sheets-userformat="{&quot;2&quot;:11011,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2236962},&quot;16&quot;:10}">Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/2356047">@JosuéJunior</a>! </SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Take to DM by asking for username/email address, then get the following info/try the following troubleshooting:\n\nUsername: \nDevice:\nVersion of Android:\nVersion of Spotify:\nDoes the SD card have at least 1GB of free space?:\nDoes removing the SD card, reinstalling the app, then reinserting the SD card help?:\nDo they have another SD card they could try with?:\nAre they willing to try reformatting the SD card (will lose all data)?:\n\nIf none of the above helps, say we're looking into it, snooze for 5 mins and send to L3 with a note, following the above template. \n\nL3 - Add to JIRA. &quot;}" data-sheets-userformat="{&quot;2&quot;:8963,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;11&quot;:4,&quot;12&quot;:0,&quot;16&quot;:10}"><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey! We can help out in English via Twitter, but we also have [LANGUAGE] support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/ /&quot;}" data-sheets-userformat="{&quot;2&quot;:11011,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2236962},&quot;16&quot;:10}">We can help out in English, but we also have Portuguese&nbsp;support via <A href="https://www.spotify.com/about-us/contact/contact-spotify-account/" target="_self">email</A>,&nbsp;<A href="https://www.facebook.com/spotify/?fref=ts" target="_blank"><SPAN style="font-weight: 400;">Facebook</SPAN></A><SPAN style="font-weight: 400;"> or </SPAN><A href="https://twitter.com/SpotifyCares/" target="_blank"><SPAN style="font-weight: 400;">Twitter</SPAN></A><SPAN style="font-weight: 400;">.&nbsp;</SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Take to DM by asking for username/email address, then get the following info/try the following troubleshooting:\n\nUsername: \nDevice:\nVersion of Android:\nVersion of Spotify:\nDoes the SD card have at least 1GB of free space?:\nDoes removing the SD card, reinstalling the app, then reinserting the SD card help?:\nDo they have another SD card they could try with?:\nAre they willing to try reformatting the SD card (will lose all data)?:\n\nIf none of the above helps, say we're looking into it, snooze for 5 mins and send to L3 with a note, following the above template. \n\nL3 - Add to JIRA. &quot;}" data-sheets-userformat="{&quot;2&quot;:8963,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;11&quot;:4,&quot;12&quot;:0,&quot;16&quot;:10}">If you'd like us to lend a hand, send over the following info:</SPAN></P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Take to DM by asking for username/email address, then get the following info/try the following troubleshooting:\n\nUsername: \nDevice:\nVersion of Android:\nVersion of Spotify:\nDoes the SD card have at least 1GB of free space?:\nDoes removing the SD card, reinstalling the app, then reinserting the SD card help?:\nDo they have another SD card they could try with?:\nAre they willing to try reformatting the SD card (will lose all data)?:\n\nIf none of the above helps, say we're looking into it, snooze for 5 mins and send to L3 with a note, following the above template. \n\nL3 - Add to JIRA. &quot;}" data-sheets-userformat="{&quot;2&quot;:8963,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;11&quot;:4,&quot;12&quot;:0,&quot;16&quot;:10}"><BR />Device:<BR />Version of Android:<BR />Version of Spotify:<BR />Does the SD card have at least 1GB of free space?:<BR />Does removing the SD card, reinstalling the app, then reinserting the SD card help?:<BR />Do you have another SD card you could try with?:<BR /><BR /></SPAN></P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Take to DM by asking for username/email address, then get the following info/try the following troubleshooting:\n\nUsername: \nDevice:\nVersion of Android:\nVersion of Spotify:\nDoes the SD card have at least 1GB of free space?:\nDoes removing the SD card, reinstalling the app, then reinserting the SD card help?:\nDo they have another SD card they could try with?:\nAre they willing to try reformatting the SD card (will lose all data)?:\n\nIf none of the above helps, say we're looking into it, snooze for 5 mins and send to L3 with a note, following the above template. \n\nL3 - Add to JIRA. &quot;}" data-sheets-userformat="{&quot;2&quot;:8963,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;11&quot;:4,&quot;12&quot;:0,&quot;16&quot;:10}">Let us know how you get on.</SPAN></P> <P>&nbsp;</P> Wed, 26 Oct 2016 19:10:41 GMT https://community.spotify.com/t5/Android/Local-de-armazenamento/m-p/1481437#M68568 Anyk17 2016-10-26T19:10:41Z