https://community.spotify.com/t5/Android/Heeeelp/m-p/1480738#M68498 <P><FONT color="#000000">Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/7796576">@Charlene98</a>!&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Thanks for reaching out to the Spotify Community. We'd like to help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">In this case, try these steps:&nbsp;</FONT></P> <P>&nbsp;</P> <OL> <LI><FONT color="#000000">Reinstall Spotify on your device. <A href="https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/" target="_self">Here's how</A>.&nbsp;</FONT></LI> <LI><FONT color="#000000">Try a different network.&nbsp;</FONT></LI> <LI><FONT color="#000000">Restart your device.&nbsp;</FONT></LI> </OL> <P><FONT color="#000000">If that doesn't work, let us know the Spotify version you're using. We'll take a look and see what we can suggest.&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Let us know if you have any other questions. We'll be here for you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Sophia,&nbsp;</FONT></P> Wed, 26 Oct 2016 00:21:17 GMT user-removed 2016-10-26T00:21:17Z https://community.spotify.com/t5/Android/Heeeelp/m-p/1477734#M68211 When i play music on my Samsung Galaxy s7 and quit the app, i dont have this box in my message board where you see the actual played song so i have to open the app everytime i want to change a song, i cant 'control' the app without open spotify. Got it? Pleeease can someone help me <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Sat, 22 Oct 2016 11:47:33 GMT https://community.spotify.com/t5/Android/Heeeelp/m-p/1477734#M68211 Charlene98 2016-10-22T11:47:33Z https://community.spotify.com/t5/Android/Heeeelp/m-p/1480738#M68498 <P><FONT color="#000000">Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/7796576">@Charlene98</a>!&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Thanks for reaching out to the Spotify Community. We'd like to help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">In this case, try these steps:&nbsp;</FONT></P> <P>&nbsp;</P> <OL> <LI><FONT color="#000000">Reinstall Spotify on your device. <A href="https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/" target="_self">Here's how</A>.&nbsp;</FONT></LI> <LI><FONT color="#000000">Try a different network.&nbsp;</FONT></LI> <LI><FONT color="#000000">Restart your device.&nbsp;</FONT></LI> </OL> <P><FONT color="#000000">If that doesn't work, let us know the Spotify version you're using. We'll take a look and see what we can suggest.&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Let us know if you have any other questions. We'll be here for you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Sophia,&nbsp;</FONT></P> Wed, 26 Oct 2016 00:21:17 GMT https://community.spotify.com/t5/Android/Heeeelp/m-p/1480738#M68498 user-removed 2016-10-26T00:21:17Z