topic Android Downloads in Android

Android Downloads

Alsitar — Sun, 30 Oct 2016 06:34:50 GMT

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Re: Android Downloads

Dreadlord — Sun, 30 Oct 2016 08:08:37 GMT

Hello @Alsitar,

Welcome to Spotify Community!

Your offline data is bound to the device you've downloaded it on and you can't transfer the data to another device. 🙂

Re: Android Downloads

Alsitar — Sun, 30 Oct 2016 14:23:23 GMT

I'm not trying to put it onto another device I'm trying to remove an SD card and put the same one back into the same device without having to re-download every time.
It says in the settings that there is just under ten gig of data from spotify on the card still so why do I have to re-download every time?
I also unselected the download button and selected it again mid download and it deleted everything again for the second time today.
Is this a bug or am I just missing something simple?

Re: Android Downloads

Dreadlord — Sun, 30 Oct 2016 15:12:24 GMT

Hey @Alsitar,

Sorry I thought you are trying to use the SD card on another device with Spotify : )
If you could confirm the following I can keep investigating:

Your device.
Your device's operating system.
The exact Spotify version installed (check About Spotify)

Thank you!

Re: Android Downloads

Alsitar — Mon, 31 Oct 2016 02:28:18 GMT

Its a Samsung Galaxy Tab A6 thats running Android and the Spotify version is 6.5.0.1816 armV7

Its happened before this as well but only when I updated it but as far as I can tell its because it had to re-install the application.

Thank you for the help 🙂