topic Music not playing in Android

Music not playing

Jholder — Thu, 03 Nov 2016 22:33:04 GMT

So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs

Re: Music not playing

crematedman — Mon, 07 Nov 2016 09:11:19 GMT

@Jholder hey there, sorry you're having playback issues,

can you clarify your problem? which songs won't play? do they appear as downloaded or greyed out?

sometimes songs that are synced or imported from other sources won't play.

Re: Music not playing

crematedman — Mon, 07 Nov 2016 09:12:44 GMT

if none of those steps help, with offline downloads, occasionally the local data will corrupt or have inconsistencies.

usually uninstalling the app, restarting your device and then re-installing will resolve the issue.

Re: Music not playing

Trayc76 — Mon, 07 Nov 2016 09:23:02 GMT

I can't play any songs and nothing is greyed out and I pay premium too.

Re: Music not playing

crematedman — Mon, 07 Nov 2016 09:28:04 GMT

@Trayc76 okay sure,

i suggest you contact the support team here. if you let them know you've suffered ongoing playback issues that prevented you from getting the most out of spotify, they should refund your payment!

hope you get a speedy resolution ^_^