topic Interface not responding in Android

Interface not responding

mirdones — Mon, 07 Nov 2016 17:43:45 GMT

The last version that reponded correctly was 5.3.0.995.

Every single version after that I got an irresponsive interface.

Play button not playing music. Pausing not pausing the music. Force closing the app and the music continues playing. For the last issue, I need to reopen the app and then force close it again for the music to stop.

Please, correct this.

Re: Interface not responding

user-removed — Wed, 09 Nov 2016 19:14:23 GMT

Hey @mirdones!

Thanks for reaching out to the Spotify Community. We'd like to help.

In this case, we recommend to reinstall Spotify. Here's how.

If that doesn't work, can you let us know what device and operating system you're rocking? We'll see what we can suggest.

Let us know if you have any questions. We'll be here for you.

Sophia,

Re: Interface not responding

mirdones — Wed, 09 Nov 2016 19:19:02 GMT

I have already reinstalled spotify. I have even changed devices.

I am currently using a samsung galaxy s7 edge running android 6.0.1 on the latest version of the ZTO software.