topic Android Auto - always no internet connection is shown in Android

Android Auto - always no internet connection is shown

2afs — Mon, 07 Nov 2016 20:01:59 GMT

Dear community, dear support,

I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not possible to go online. Always the message "No internet connection" appears on the screen immediately after starting the App. I can only play offline playlists.

Internet connection on the mobile device works fine, because Google and other apps are running well on the Columbus system.

Any ideas? Please let me know.

Thanks in advance

best regards,

Andre

Solved: Android Auto - always no internet connection is shown

2afs — Sun, 13 Nov 2016 05:50:31 GMT

Ok. I managed the issue already. I don't need assistance any longer.

Re: Solved: Android Auto - always no internet connection is shown

sebmagda — Sun, 20 Nov 2016 09:11:17 GMT

But what was it?

Re: Solved: Android Auto - always no internet connection is shown

2afs — Sun, 20 Nov 2016 09:24:27 GMT

Are you affected with the same issue as well? Same HW and same SW of the Columbus device?

Re: Solved: Android Auto - always no internet connection is shown

sebmagda — Sun, 20 Nov 2016 10:08:32 GMT

Yes, I also have Skoda. Having similar problem with WV, which is frustrating.

I am connected to Internet, but when I use Android Auto and open Spotify, it reports that I have no Internet connection, which is not the case.

Re: Solved: Android Auto - always no internet connection is shown

2afs — Sun, 20 Nov 2016 10:29:30 GMT

I propose to proceed in the following sequence:

restart mobile device
delete car profile in android auto
setup the connectio from scratch
check on your android device the backgroud data settings
1. Settings
2. Data usage
3. select MOBILE / not WI-FI
4. MORE
5. Set "Rescrict background data" to OFF
6. doubble check this setting on the application SPOTIFY by clicking the applications name within the list
restart mobile device
connect to the car
check success
let me know

Re: Solved: Android Auto - always no internet connection is shown

2afs — Tue, 22 Nov 2016 19:56:52 GMT

Hi, did the solution fix your issue?

Re: Solved: Android Auto - always no internet connection is shown

ZaphodHarkonnen — Fri, 25 Nov 2016 15:50:31 GMT

I was having a very similar problem.

Using your steps I just made sure the background data usage allowed cellular (it wasn't when I checked) and then a quick restart of the phone. I found I didn't need to do any of the rest.

Re: Solved: Android Auto - always no internet connection is shown

Esox — Wed, 28 Dec 2016 16:17:49 GMT

It also helped to me. I got new Astra K Sports Tourer.