Multiple Syncing Issues.

Xeraiden — Wed, 21 May 2014 00:37:31 GMT

Hi there,

I'm having two major issues with my spotify app over the last week.

1) Syncing Error - Multiple Devices Synced at the same time.

I'm getting the following error message:

"Syncing Error - You have synced your playlists to more than three devices. You can only have three devices synced at any one time. This device will therefore be de-synced."

The problem with this is I only have ONE device synced on this account.

I visited a post on this board on how to remove devices. When I did so, I noticed two devices synced, my tablet and my phone. At this stage, I removed my tablet and my phone from this list. When I attemped to resovle the second issue I'm having by rebooting my phone, this message popped up again!

2) Syncing Error - Out of space?

When I attempt to download a playlist, after my phone de-synced, it goes to tell me that I have no space left to download playliusts.

"Syncing Error - Offline syncing has stopped as there's no more space on this device".

This issue is very hit and miss, someitmes it downlaods, sometimes it doesnt. Then when my phone de-syncs, it starts this problem again.

The cycle continues...

Actions taken?

I have tried reinstalling the app, rebooting the device, followed multiple troubleshooting methods on the site, ect.

Please let me know if I can supply any further information to help resolve this issue.

Re: Multiple Syncing Issues.

Andrewing — Tue, 22 Sep 2015 11:40:41 GMT

Didnt want to start a new topic but i have the exact same problems as Xeraiden. Anyone have a solution?

Re: Multiple Syncing Issues.

barrydpb — Mon, 21 Nov 2016 21:08:04 GMT

I also have problem #1 mentioned.

My iphone keeps syncing as two devices. This happens atleast once a month. It is extremely frustrating because I have to then redownload all my songs again.

Re: Multiple Syncing Issues.

Joe — Mon, 21 Nov 2016 21:45:49 GMT

The iOS section is over here.

Re: Multiple Syncing Issues.

barrydpb — Thu, 24 Nov 2016 00:15:54 GMT

Thank you

topic Re: Multiple Syncing Issues. in Android

Multiple Syncing Issues.

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Re: Multiple Syncing Issues.