topic Playing in the background in Android

Playing in the background

Lenalena0208 — Sat, 26 Nov 2016 20:14:12 GMT

After uptade, my Spotify play in the background but doesn't display the window what is currently playing .. anyone know why? 😕

Re: Playing in the background

amgmsgti — Sun, 27 Nov 2016 10:54:54 GMT

Hello, @Lenalena0208.

Welcome to the spotify Comunity!

I'm sorry you are experiencing problems with spotify.

On your message, you wrote:

"...but doesn't display the window what is currently playing..."

What window are you refering to?

If you could provide me with more information, such as your phone's OS and spotify version, I'd be happy to assist you.

Re: Playing in the background

Lenalena0208 — Mon, 28 Nov 2016 17:47:31 GMT

I mean the window which show me what actually playing, when i can save the song,
select the next or go back to the previous.
It was on the main screen and was visible on the screen when phone is locked. Actually to do that I need to enter the application.

Phone : android 6.0.1
Spotify : 6.9.0.1212armV7

Re: Playing in the background

amgmsgti — Mon, 28 Nov 2016 18:21:40 GMT

hello,

What do you see in the "currently playing" window?

A black album icon? No Track title?

Re: Playing in the background

Lenalena0208 — Mon, 28 Nov 2016 19:45:42 GMT

I see nothing .. I don't have this window .. this is the problem.
Before uptade application, when i play the music and exit the application but don't stop the music, on the main screen my phone, I see the ' small window' which show me what is actually playing, i can stop the song, back to previous or go to the next song and add to my playlist..