topic Re: Spotify offline playback in Android

Spotify offline playback

marccharby — Sun, 27 Nov 2016 04:38:31 GMT

When i'm listening to my music on offline mode. Spotify, on android, is tryinf to play songs that I didn't downloaded...

lg g4

32gb int. storage

64gb ext. storage

premium account

Re: Spotify offline playback

Catee — Sun, 27 Nov 2016 05:37:30 GMT

Hello,

Welcome to Spotify!

Have you tried the following?:

Reinstalling Spotify
Restarting Spotify
Restarting your device
Relogging into Spotify

Let me know if this works for you.

Best of luck,

Cate

Re: Spotify offline playback

marccharby — Sun, 27 Nov 2016 15:54:37 GMT

yes I did and it's not the first time.
Since I have a phone on android 6.0
this problem has become reccuring.

Re: Spotify offline playback

marccharby — Sun, 27 Nov 2016 15:59:50 GMT

I downloaded only one album, just to see if there's problem and yes, when I play it in offline mode, after the album is done, other undownloaded song are trying to be played

P.s I'm in the "song" subcategory

Re: Spotify offline playback

Joe — Sun, 27 Nov 2016 18:27:06 GMT

Yeah, there seems to be a bug if you play offline music from the "songs" screen but only if you haven't filtered to show downloads. It's easy to reproduce:

Put spotify in offline mode
Go to "Songs"
Make sure no filter is set
Tap the first downloaded song then keep skipping

@marccharby The solution is to either play the album from album view or filter "songs" by dragging the list down then tap "filter" at the top right followed by "downloads".

I'm sure this isn't the intended behaviour and you can alway report it as a bug here.

Re: Spotify offline playback

marccharby — Sun, 27 Nov 2016 18:37:58 GMT

thank you a lot !!!

I hope they change that bug 😕
Until then, my filter will always be on "downloads" ahah