topic Re: Downloading playlists stuck at 0% in Android

Downloading playlists stuck at 0%

zehsebas — Mon, 06 Aug 2012 18:08:03 GMT

Hello folks.

I cant seem to fix this. Uninstalled the app, changed wifi-routers, cleared cashe, installed the beta,

All login info is correct, premium subscriber. I must say, for a multimilion company, you shure dont have your own software working. Its funny how they have a post here where you can place problems, but there like, NO awnsers, only problems.

Who knows the fixes?

Re: Downloading playlists stuck at 0%

licenced — Mon, 06 Aug 2012 18:21:09 GMT

Hi there,

can you read and post in this thread so Spotify can collate all the reports and work out how big an issue this is

Thanks

Re: Downloading playlists stuck at 0%

zehsebas — Mon, 06 Aug 2012 19:07:10 GMT

I noticst that the ''motivation'' in spotifty is '' Well see if more peopel get this ''
This solves nothing, i'm paying for the service, and i can't use it.

If you buy an iPad and it wont work, they would fix it..

Im very shure im not the first to have this.

Re: Downloading playlists stuck at 0%

licenced — Mon, 06 Aug 2012 20:43:26 GMT

No you are not, which is why there are other threads on the problem. Spotify is asking for people with the same issue to post in one thread - this has a number of benefits:
- Spotify can see how large the issue is and so prioritise any fix against other issues
- You give them information they can use to try and recreate the issue - if they can't recreate it they can't debug and fix it
- One large thread stays on the front page, whereas a hundred small threads keep pushing the larger issues off

This is how many dev houses work

Re: Downloading playlists stuck at 0%

user-removed — Tue, 07 Aug 2012 13:57:22 GMT

Same problem here with Android 2.3.4 on a Motorola Defy+. I can't give you any further information, because I don't know what the problem could be. I tried it with 4 different WiFi networks and sometimes it would work while it sometimes wouldn't.

Re: Downloading playlists stuck at 0%

licenced — Tue, 07 Aug 2012 17:13:41 GMT

Sorry, when I said 'this thread's above I meant to link you to http://community.spotify.com/t5/Mobile-Android/Offline-playlists-not-syncing-Please-come-in-here/td-p/116950