topic Re: Premium not working in Android

Premium not working

JohnnyRichter42 — Fri, 02 Dec 2016 00:05:15 GMT

Paid $0.99 for the 3 month premium package that they were offering and I'm not able to use my premium what do I do

Re: Premium not working

kbrooksc — Fri, 02 Dec 2016 17:25:04 GMT

Hey @JohnnyRichter42!

What is going on where it's not working. Can you give some details as to messages or errors you may be getting?

Re: Premium not working

JohnnyRichter42 — Fri, 02 Dec 2016 17:53:48 GMT

I'm not getting any messages or error codes it's telling me to join premium when I just paid for premium with their ad that they have for $0.99 for 3 months

Re: Premium not working

kbrooksc — Tue, 06 Dec 2016 02:28:45 GMT

Gotcha.

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.