topic Re: Android marshmallow - problems since upgrading to Premium in Android

Android marshmallow - problems since upgrading to Premium

Eurosimz — Thu, 29 Dec 2016 23:49:25 GMT

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists.
Xperia Z3c

Re: Android marshmallow - problems since upgrading to Premium

Joe — Fri, 30 Dec 2016 01:07:46 GMT

Has anything else changed? Do you have a lot of downloaded music, for instance?

Re: Android marshmallow - problems since upgrading to Premium

Eurosimz — Fri, 30 Dec 2016 08:35:09 GMT

I did download an album but that was cleared when I deleted all Spotify
data for the reinstall process.

Re: Android marshmallow - problems since upgrading to Premium

Joe — Fri, 30 Dec 2016 09:51:18 GMT

OK. Could you explain how this lagginess shows? Is the app slow to open, slow to load screens or what?

When does it crash and what do you see? Is there a system message saying the app has stopped working?

Re: Android marshmallow - problems since upgrading to Premium

Eurosimz — Fri, 06 Jan 2017 08:24:04 GMT

When it crashes there is no warning or message. The app closes.
It seems to be OK for now. I haven't had the issue for 2 days.
Thanks for your assistance.