topic Re: Music stops playing when phone locks in Android

Music stops playing when phone locks

aellexellea — Thu, 12 Jan 2017 19:40:18 GMT

I have a ZTE Axon 7. This issue started today, maybe when the app updated itself. I tried tweeking with phone and app settings but nothing seems to work. Please help and be as detailed as possible. Thank you

Re: Music stops playing when phone locks

3500forJuan — Fri, 13 Jan 2017 01:55:58 GMT

Have you tried to see if in your phone settings "restrict background data" is on? This is activated if you put on power saving on.

Re: Music stops playing when phone locks

ZTEAxon7John — Fri, 13 Jan 2017 15:08:14 GMT

Had same issue on Axon 7 phone, just started recently. Tried tweaking all sorts of settings both in phone and app. Eventually simply restarted the phone and all is well. Good luck.

Re: Music stops playing when phone locks

aellexellea — Fri, 20 Jan 2017 06:19:17 GMT

Thanks for the quick reply! Yes simply restarting fixed the problem when i spent half an hour messing with phone and app settings

Re: Music stops playing when phone locks

ZTEAxon7John — Fri, 20 Jan 2017 12:57:50 GMT

Happy to help. I also spent too much time trying to adjust settings etc. Wish I'd remembered to try the old power off/on trick before trying anything else first.