topic Re: SD Card Issues in Android

SD Card Issues

mcarle-7 — Thu, 26 Jan 2017 18:42:28 GMT

Hey everyone!

I am having issues saving music to my SD card. The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option at the bottom. I am running Android 6 and Spotify Version 7.4.0. I have tried removing the SD card and uninstalling spotify and clearing all of my data, but nothing has worked. Any suggestions??

Thanks!

Re: SD Card Issues

Joe — Thu, 26 Jan 2017 19:20:06 GMT

Hello. Does android settings>storage show the SD card as internal or portable storage? What device are you using?

Re: SD Card Issues

mcarle-7 — Thu, 26 Jan 2017 23:55:17 GMT

Joe,

Thanks for the response! I am using the Moto G4 and yes, the SD card is mounted as internal storage!

Re: SD Card Issues

Joe — Fri, 27 Jan 2017 00:25:54 GMT

Then apps don't see an external SD card, just a large pool of internal storage. There's a more detailed explanation here. Have a read then decide whether reformatting the SD card as portable storage might work better for you.