topic Re: Receiving no Notifications in Android

Receiving no Notifications

xdeluxxe — Wed, 01 Feb 2017 20:57:47 GMT

The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too. I never got any notivications neither on Windows (since the bell was still available) or neither on Andorid even though I follow a buch of artists

I am using Spotify Verison: 7.5.0.1076 armV7, Android 6.0.1

Re: Receiving no Notifications

Joe — Wed, 01 Feb 2017 21:45:32 GMT

I couldn't find the definitive post fron Spotify quickly but, as I recall, push notifications of new releases are no more. Instead, we have Release Radar and New Music Friday. If you search the Ideas section, you'll find related ideas.

Re: Receiving no Notifications

xdeluxxe — Wed, 01 Feb 2017 21:50:20 GMT

So why is there still the setting for push notifications? I would love to have them and i am not a big fan of this playlist. There are some artists featured the I dont care about.

Re: Receiving no Notifications

MartinStoichkov — Wed, 01 Feb 2017 22:15:40 GMT

Hey there @xdeluxxe, welcome!

The notifications for followed artists are currently off, because of some updates are making to them, you can check all the info in this thread

There is also a live idea for bringing back the notifications, if you want you can leave your vote and comments there in support!

Re: Receiving no Notifications

xdeluxxe — Wed, 01 Feb 2017 22:42:48 GMT

"turning off the in-app notifications "bell" on desktop"

Not Android

"make sure you have your email and push notifications set up the way you'd like"

Its turned on, but i am not getting any notifications

Re: Receiving no Notifications

MartinStoichkov — Wed, 01 Feb 2017 22:52:07 GMT

I believe the notifications are off for all devices, just the thread is tagged for desktop, because maybe they removed the desktop notifications first.

You can also check this idea

However you can also use swarm.fm, as it's using data from spotify and recommned you all the new releases from your followed artists and simialar

Re: Receiving no Notifications

xdeluxxe — Wed, 01 Feb 2017 23:27:17 GMT

Its not okay that I need to go to a external page to get my wanted information.

Re: Receiving no Notifications

MartinStoichkov — Wed, 01 Feb 2017 23:32:59 GMT

It's not necessary, it was just a suggestion what you can do to track the music you like while we are waiting for the notifications to return : )

Anyway when you go to Browse > Discover > New Releases For You, they are usually pretty well picked, and they're updating regulary, so you can also check this section, if you not already