https://community.spotify.com/t5/Android/Offline-Online-Premium-Issue/m-p/1589690#M76315 <P>Hi. Reinstalling spotify, following the steps <A href="https://support.spotify.com/uk/using_spotify/troubleshooting2/reinstallation-of-spotify/" target="_self">here</A> should fix this.</P> Thu, 23 Feb 2017 14:58:52 GMT Joe 2017-02-23T14:58:52Z https://community.spotify.com/t5/Android/Offline-Online-Premium-Issue/m-p/1589515#M76305 <P>Okay so I have got Spotify on an Android (Samsung Galaxy 5) and I am connected to internet (I use the free Spotify version) except it's saying that I need to get premium to listen to music now everytime I press the shuffle play button. I don't understand why it's doing this, but I've checked the internet connection multiple times and everything is fine. In the picture you see what message comes up when I shuffle play. I can assure you I'm 100% connected to wifi. I also logged out and in of my account several times. Please help!&nbsp;</P> Thu, 23 Feb 2017 10:15:23 GMT https://community.spotify.com/t5/Android/Offline-Online-Premium-Issue/m-p/1589515#M76305 ellie003 2017-02-23T10:15:23Z https://community.spotify.com/t5/Android/Offline-Online-Premium-Issue/m-p/1589690#M76315 <P>Hi. Reinstalling spotify, following the steps <A href="https://support.spotify.com/uk/using_spotify/troubleshooting2/reinstallation-of-spotify/" target="_self">here</A> should fix this.</P> Thu, 23 Feb 2017 14:58:52 GMT https://community.spotify.com/t5/Android/Offline-Online-Premium-Issue/m-p/1589690#M76315 Joe 2017-02-23T14:58:52Z