https://community.spotify.com/t5/Android/svp/m-p/1592075#M76478 <DIV> <DIV> <DIV><SPAN>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/10502192">@enzoprevost</a>.</SPAN></DIV> </DIV> </DIV> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>Welcome to the Spotify Community.</SPAN></P> <DIV><SPAN><BR /></SPAN> <DIV><SPAN><SPAN>We hope you don't mind that we reply in English. In this case, we suggest that you get French&nbsp;</SPAN></SPAN><SPAN>support via email with this&nbsp;<A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">contact form</A>.&nbsp;</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV>On the other hand,&nbsp;we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over <A href="https://www.spotify.com/account/offline-devices/" target="_self">here</A>. Then, reinstall the app following&nbsp;<A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify" rel="nofollow noopener noreferrer" rev="en_rl_minimal" target="_blank">these simple steps</A>.</DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV> <DIV><SPAN>Let us know&nbsp;how you get on.</SPAN></DIV> </DIV> </DIV> Sun, 26 Feb 2017 02:28:53 GMT Maria_B 2017-02-26T02:28:53Z https://community.spotify.com/t5/Android/svp/m-p/1590366#M76362 Quand jettein mon telephone ma musique synchronisé en of line ce desyncronise systématiquement et et je suis obligé de tout re téléchargé à chaque fois quelqu'un a une solution ? Fri, 24 Feb 2017 06:44:43 GMT https://community.spotify.com/t5/Android/svp/m-p/1590366#M76362 enzoprevost 2017-02-24T06:44:43Z https://community.spotify.com/t5/Android/svp/m-p/1592075#M76478 <DIV> <DIV> <DIV><SPAN>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/10502192">@enzoprevost</a>.</SPAN></DIV> </DIV> </DIV> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>Welcome to the Spotify Community.</SPAN></P> <DIV><SPAN><BR /></SPAN> <DIV><SPAN><SPAN>We hope you don't mind that we reply in English. In this case, we suggest that you get French&nbsp;</SPAN></SPAN><SPAN>support via email with this&nbsp;<A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer">contact form</A>.&nbsp;</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV>On the other hand,&nbsp;we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over <A href="https://www.spotify.com/account/offline-devices/" target="_self">here</A>. Then, reinstall the app following&nbsp;<A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify" rel="nofollow noopener noreferrer" rev="en_rl_minimal" target="_blank">these simple steps</A>.</DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV> <DIV><SPAN>Let us know&nbsp;how you get on.</SPAN></DIV> </DIV> </DIV> Sun, 26 Feb 2017 02:28:53 GMT https://community.spotify.com/t5/Android/svp/m-p/1592075#M76478 Maria_B 2017-02-26T02:28:53Z