https://community.spotify.com/t5/Android/Paid-for-premium/m-p/1592787#M76519 i'm having the same problem too <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Mon, 27 Feb 2017 00:49:01 GMT barebears 2017-02-27T00:49:01Z https://community.spotify.com/t5/Android/Paid-for-premium/m-p/1592778#M76518 Can someone please provide an actual email address I can use to speak with anyone at Spotify for customer support!? I paid for premium, have receipt. When I use the app, it will not let me download music. An add pops up when I try. It says about not being able to use that feature. I need to purchase Premium. Grrr I have cleared cash on phone, uninstalled, reinstalled cleared data as well, factory reset my phone... I'm Pissed. I paid and have not been able to use properly in WEEKS. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Mon, 27 Feb 2017 00:24:46 GMT https://community.spotify.com/t5/Android/Paid-for-premium/m-p/1592778#M76518 Lawsont82_ 2017-02-27T00:24:46Z https://community.spotify.com/t5/Android/Paid-for-premium/m-p/1592787#M76519 i'm having the same problem too <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Mon, 27 Feb 2017 00:49:01 GMT https://community.spotify.com/t5/Android/Paid-for-premium/m-p/1592787#M76519 barebears 2017-02-27T00:49:01Z