topic Re: Albums not loading in Android

Albums not loading

Syrinx42 — Fri, 03 Mar 2017 17:44:28 GMT

Everytime I click on an album, the loading icon shows up and it never stops loading, It's not my internet connection, not my phone either, I tried unninstalling multiple times (I do have Spotify Premium)

Re: Albums not loading

Maria_B — Mon, 06 Mar 2017 00:32:23 GMT

Hey @Jessicareyesdls!

Welcome to the Spotify Community.

Can you give us some more info about this issue? Let us know:

Can you let us know if this started happening after a specific update or event?
Can you let us know what device/operating system and Spotify version you're currently using?
Does this happen when trying to stream music through 3G/4G or on WiFi?

We'll see what we can suggest 🙂

Re: Albums not loading

Syrinx42 — Mon, 06 Mar 2017 00:52:55 GMT

This has been happening for a long time now, my phone is a Xperia E1, my app is up to date, and it happens both on wifi and 3g.