https://community.spotify.com/t5/Android/Music-Stops-playing-when-Screen-is-turned-off/m-p/1604130#M77245 <P>Steps to reproduce:</P><P>1. Play music that is NOT available offline</P><P>2. Turn of screen by pressing the power button once</P><P>3. Continue to let it play eventually it will stop playing the song and it will not continue to play until you open your phone.</P><P>&nbsp;</P><P>NOTE: Full bars of service and was never connected to bad a internet connection</P><P>Phone:</P><P>Samsung S6 edge</P><P>Android 6.0.1</P> Wed, 08 Mar 2017 22:09:42 GMT michelg619 2017-03-08T22:09:42Z https://community.spotify.com/t5/Android/Music-Stops-playing-when-Screen-is-turned-off/m-p/1604130#M77245 <P>Steps to reproduce:</P><P>1. Play music that is NOT available offline</P><P>2. Turn of screen by pressing the power button once</P><P>3. Continue to let it play eventually it will stop playing the song and it will not continue to play until you open your phone.</P><P>&nbsp;</P><P>NOTE: Full bars of service and was never connected to bad a internet connection</P><P>Phone:</P><P>Samsung S6 edge</P><P>Android 6.0.1</P> Wed, 08 Mar 2017 22:09:42 GMT https://community.spotify.com/t5/Android/Music-Stops-playing-when-Screen-is-turned-off/m-p/1604130#M77245 michelg619 2017-03-08T22:09:42Z https://community.spotify.com/t5/Android/Music-Stops-playing-when-Screen-is-turned-off/m-p/1604628#M77282 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/10721980">@michelg619</a>&nbsp;and welcome to our Community!</P> <P>&nbsp;</P> <P>That's not cool. Try relaunching the app. If that doesn't help, turn your phone off for 30 seconds before turning it back on. Any better?&nbsp;</P> <P>&nbsp;</P> <P>Also, can you going to Settings &gt; Battery &gt; tap the three-dot icon at the top</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Suggest going to Settings &gt; Battery &gt; tap the three-dot icon at the top\n&gt; Battery optimisation &gt; tap the drop-down arrow &gt; All apps &gt; Spotify &gt; Don't optimize.\n\nSteps for S7: Settings &gt; Battery &gt; App Power Saving &gt; Detail &gt; (if On) Spotify &gt; Turn off\n\nThere's also a support article here: https://support.spotify.com/using_spotify/troubleshooting2/play-spotify-when-your-android-device-is-locked/\n\nIf the workaround doesn't work, let the user know we're looking into it with Google.&quot;}" data-sheets-userformat="{&quot;2&quot;:269187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;arial,sans,sans-serif&quot;,&quot;21&quot;:0}">&gt; Battery optimisation &gt; tap the drop-down arrow &gt; All apps &gt; Spotify &gt; Don't optimize ?</SPAN></P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Suggest going to Settings &gt; Battery &gt; tap the three-dot icon at the top\n&gt; Battery optimisation &gt; tap the drop-down arrow &gt; All apps &gt; Spotify &gt; Don't optimize.\n\nSteps for S7: Settings &gt; Battery &gt; App Power Saving &gt; Detail &gt; (if On) Spotify &gt; Turn off\n\nThere's also a support article here: https://support.spotify.com/using_spotify/troubleshooting2/play-spotify-when-your-android-device-is-locked/\n\nIf the workaround doesn't work, let the user know we're looking into it with Google.&quot;}" data-sheets-userformat="{&quot;2&quot;:269187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;arial,sans,sans-serif&quot;,&quot;21&quot;:0}">Let us know how it goes.</SPAN></P> Thu, 09 Mar 2017 13:37:11 GMT https://community.spotify.com/t5/Android/Music-Stops-playing-when-Screen-is-turned-off/m-p/1604628#M77282 Erika 2017-03-09T13:37:11Z