topic Re: cannot play offline in Android

cannot play offline

1224167805 — Wed, 22 Mar 2017 19:41:49 GMT

I had a subscription because the speakers in my car were shot and I would play Spotify in my car. I don't use that car anymore, so I cancelled my subscription. I cannot get spotify to play on my HTC Desire Eye phone. I figure that there is some setting somewhere that I am missing. In preferences, play offline is off and in my playlist, the download button is off. When I try to play a song nothing happens and a message pops up. (screenshot attached)

Re: cannot play offline

Joe — Wed, 22 Mar 2017 19:56:39 GMT

Free users can not play specific songsand have to use the shuffle button. Further details here.

Re: cannot play offline

1224167805 — Fri, 24 Mar 2017 18:44:11 GMT

sorry I should have specified, this is what happens when I hit the shuffle button also which is what i usually use

Re: cannot play offline

Joe — Sat, 25 Mar 2017 03:27:06 GMT

Ah, OK. Spotify sometimes gets confused when you switch from premium to free but a reinstallation of the app should fix it.