Playlist not downloading

Drebhun — Tue, 28 Mar 2017 10:44:14 GMT

I selected download option. It says downloading. I see my songs waiting for download. Nothing happens. I have already Uninstalled and reinstalled app. I have plenty of memory and space on phone. Does the pc version of Spotify first have to do something? Need help. Frustrated.

Re: Playlist not downloading

Joe — Tue, 28 Mar 2017 12:12:13 GMT

I'm guessing you are trying to sync local files from your PC, following the steps here. If so, the "waiting to download" status indicates that your mobile can't connect to spotify on your PC. Here's a list of things to check.

Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
In your router settings, check that UPnP (Universal Plug and Play) is enabled.
Make sure that Windows shows your network as private and not public.
Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

topic Playlist not downloading in Android

Playlist not downloading

Re: Playlist not downloading