topic Re: Lockscreen + Android 7.0 = sh*t ? in Android

Lockscreen + Android 7.0 = sh*t ?

HyC72 — Thu, 02 Mar 2017 18:12:13 GMT

Hi..
I got a Honor 8 with Android 7.0, + Spotify Premium (all is well updated)

Look screenshosts ... When i play music with spotify, it looks so **bleep**ty contrary to android music player ...
Is there a way to fix this ?
Above all, buttons hitbox is broken too... When i tap on NEXT SONG button, it stops music like i touched the play button .... bugged af
Thanks for help guys

Re: Lockscreen + Android 7.0 = sh*t ?

Maria_B — Sun, 05 Mar 2017 21:28:54 GMT

Hey @HyC72!

Thanks for bringing this to our attention.

Give it a try reinstalling the app and see if you're still experiencing the same issue. Here's how.

If nothing works, can you try using a different Spotify account?

Let us know how it goes.

Re: Lockscreen + Android 7.0 = sh*t ?

HyC72 — Sun, 05 Mar 2017 21:45:38 GMT

Done.
And i tried with a new account too. Its still same... Hitbox are badly sized... I hope it will be fixed in few updates... Actually I must unlock my phone to pause my music... Very annoying

Re: Lockscreen + Android 7.0 = sh*t ?

HyC72 — Sat, 18 Mar 2017 17:23:39 GMT

No more help ?

Re: Lockscreen + Android 7.0 = sh*t ?

davidleal — Sun, 19 Mar 2017 23:03:10 GMT

Lol they wont answer you because they themselves don't know how to fix it! Side note: please Spotify bring back the lock screen player design you had before Android 7.0, it looked much much better!

Re: Lockscreen + Android 7.0 = sh*t ?

user-removed — Wed, 29 Mar 2017 16:08:07 GMT

Or rather community managers can't really fix the problem, as it is 99% software problem. Don't be too harsh on them. Hope it will be fixed soon tho.

Re: Lockscreen + Android 7.0 = sh*t ?

labelscollected — Wed, 29 Mar 2017 16:12:31 GMT

Hey, we're sorry a solution for this hasn't been found yet, but I'm here to provide you with one.

Could you please let me know whether, when playing a track from the Google Play Music app, the cover art appears or not?

Best.

Re: Lockscreen + Android 7.0 = sh*t ?

HyC72 — Wed, 29 Mar 2017 16:50:30 GMT

Of course, it takes full screen with google play music apps.. and the cover art appears, as I showed on my first message (screenshots)

Re: Lockscreen + Android 7.0 = sh*t ?

labelscollected — Wed, 29 Mar 2017 17:10:31 GMT

Hi,

Your best bet is to wait for Spotify to push an update that solves the compatibility issue, common with all Android 7 devices: meanwhile, you can use a third-party lockscreen app from the Play Store, that will most likely support the feature.

Cheers!