https://community.spotify.com/t5/Android/Cannot-access-premium-features-on-Android/m-p/1630663#M79034 I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct account.<BR /> Sun, 02 Apr 2017 00:09:21 GMT rishijosan 2017-04-02T00:09:21Z https://community.spotify.com/t5/Android/Cannot-access-premium-features-on-Android/m-p/1630663#M79034 I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct account.<BR /> Sun, 02 Apr 2017 00:09:21 GMT https://community.spotify.com/t5/Android/Cannot-access-premium-features-on-Android/m-p/1630663#M79034 rishijosan 2017-04-02T00:09:21Z https://community.spotify.com/t5/Android/Cannot-access-premium-features-on-Android/m-p/1630676#M79035 <P><SPAN style="font-weight: 400;">Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6900023">@rishijosan</a>, welcome to the Spotify Community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">In this case, we recommend you to reach out to us via </SPAN><A href="https://support.spotify.com/contact-spotify-anonymous/" target="_blank"><SPAN style="font-weight: 400;">email</SPAN></A><SPAN style="font-weight: 400;">, </SPAN><A href="https://www.facebook.com/spotify/?fref=ts" target="_blank"><SPAN style="font-weight: 400;">Facebook</SPAN></A><SPAN style="font-weight: 400;"> or </SPAN><A href="https://twitter.com/SpotifyCares/" target="_blank"><SPAN style="font-weight: 400;">Twitter</SPAN></A><SPAN style="font-weight: 400;">. This way, we'll be able to take a closer look at your account and see what happened there.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let us know how it goes and if you have any other questions.</SPAN></P> Sun, 02 Apr 2017 00:21:53 GMT https://community.spotify.com/t5/Android/Cannot-access-premium-features-on-Android/m-p/1630676#M79035 ZullyB 2017-04-02T00:21:53Z