topic Re: Spotify crashes when opening playlist in a folder in Android

Spotify crashes when opening playlist in a folder

funkyfips — Thu, 06 Apr 2017 20:54:00 GMT

Hi,

the Spotify app crashes on my Android device when I try to open a playlist within a folder. The folder was created with the windows desktop app (1.0.52.725.g943b26a8).

This issue accured since the last update of the Android app (I guess).

Already reinstalled the software on my desktop and my android device. Also tried to rearrange the playlists in the folder or create new ones within the folders on my desktop. Also tried new folders with playlists. The android app just wont open the playlists within folders anymore - it'll crash after one second.

HINT: When I search for my playlist I can open and play it just fine. It seems to be an issue with the folder structure, not the playlist itself.

Isn't that feature supported anymore on android devices?

Device: Samsung SM-T110

Android Version: 4.2.2

Spotify Version: 8.2.0.788 armV7

Does anybody got the same issues or knows what to do about it?

Re: Spotify crashes when opening playlist in a folder

VoxCati — Fri, 07 Apr 2017 01:45:48 GMT

I'm having the same issue (and have had it for 2+ weeks). I've yet to find a workaround, and reinstalling the Spotify app doesn't help.

Re: Spotify crashes when opening playlist in a folder

kallejo — Tue, 11 Apr 2017 22:19:01 GMT

Same here. Samsung galaxy tab s2 8.0, model # : SM-710, android 6.0.1, spotify : 8.2.0.788 armV7. Only when I open a certain folder, I might add.

Re: Spotify crashes when opening playlist in a folder

electrosoul88 — Tue, 11 Apr 2017 21:54:04 GMT

Im Having the exact same problem!... Making your playlists public and searching for them seems to be the only solution... It does seem to be the latest update that is causing these issues

Re: Spotify crashes when opening playlist in a folder

Captain_Morgan — Wed, 12 Apr 2017 07:55:18 GMT

I'm also having the exact same problem, reinstalled and wiped the cache twice, still happening. Galaxy Tab S2.

Re: Spotify crashes when opening playlist in a folder

Captain_Morgan — Wed, 12 Apr 2017 08:19:34 GMT

I found a fix. The version I have is 8.3.0.681 which is the same version still on the play store at this time. I found a later version here. http://spotify.en.uptodown.com/android/download

I had to enable install from unknown location. This is version 8.4.0.534 and it works fine with the folders.

Re: Spotify crashes when opening playlist in a folder

electrosoul88 — Wed, 12 Apr 2017 15:37:14 GMT

Do previous versions automatically update?

Re: Spotify crashes when opening playlist in a folder

rocnbol — Sun, 16 Apr 2017 17:49:41 GMT

If the problem is on a tablet, it only happens in landscape mode.until it I'd fixed,

The workaround is to open the playlist in portrait mode first

https://community.spotify.com/t5/Android/Spotify-crashes-when-chosing-a-playlist-in-a-folder-This-is-only/m-p/1646643#M80002