topic Re: PROBLEM WITH ONE ALBUM in Android

PROBLEM WITH ONE ALBUM

user-removed — Tue, 18 Apr 2017 22:03:12 GMT

Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd)
I'm playing a album "ZZALA" on my s7 and so far so good.
*Open Spotify*
Click on a random song on the album and MAGIC no song starts except one, ok this is funny for what i'm playing the album on s7 with the device change play the album perfectly all the songs and from pc when I click on the songs they change normally..
*edit*
Select the song with s7 and switch on pc cause the crash of app on s7

Anyone help me? Pls i'm crazy about this.
Thanks.

Re: PROBLEM WITH ONE ALBUM

user-removed — Wed, 19 Apr 2017 11:15:00 GMT

HELP

Re: PROBLEM WITH ONE ALBUM

Tom — Wed, 19 Apr 2017 19:47:58 GMT

Hi,

Just so you know, this is the Android section :P.

But I can assist you today.

I sometiems get this issue, for two reasons.

My speakers are not plugged in so Spotify has no where to play music too, so make sure you have working speakers - if you do not, then that is your issue.

If the above does not work, please try restarting your whole device.

-Thomas

Re: PROBLEM WITH ONE ALBUM

user-removed — Wed, 19 Apr 2017 20:12:10 GMT

Ok, the problem is the album (probably)
Just came out worked fine (the album) and with any reason have all song blocked without one..

Re: PROBLEM WITH ONE ALBUM

Tom — Wed, 19 Apr 2017 20:13:40 GMT

Hi,

It is not a problem with the album, I just pulled up Spotify and it worked fine for me.

-Thomas

Re: PROBLEM WITH ONE ALBUM

user-removed — Wed, 19 Apr 2017 20:16:18 GMT

I have reinstalled Spotify on all device and problem no resolved, rip i'm waiting for a update.. 😕

Re: PROBLEM WITH ONE ALBUM

Tom — Wed, 19 Apr 2017 20:20:08 GMT

Hi,

This could be an account issue, try tweeting @SpotifyCares, they will be able to help!

-Thomas